The digital generation are entering the workplace. In this TV show, futurist Graeme Codrington considers their impact. Digital Generation in every industry In every industry in the world technology, the power of technology and this new generation of young people who use the technology in such [...]
The digital generation are entering the workplace. In this TV show, futurist Graeme Codrington considers their impact. Digital Generation in every industry In every industry in the world technology, the power of technology and this new generation of young people who use the technology in such [...]
In this digital economy people are able to send and share information more easily, which makes some business transactions more efficient. In this TV show Keith Holdt explains the concept of 'Digital Pigs.'
Digital Economy and it's 'Digital Pigs'
Another point of view or another perspective is to say, well what if we didn’t only make information available at certain points within the workflow? What if we simply made it available in a sort of repository so that those people within the organisation, regardless of where they come from who need that information can simply go and fetch it from me, in the same way that you might say that pigs would go and feed around the trough all at the same time. One of the key concepts of the pigs around the trough idea is that it can’t really happen effectively in a paper based process, simply because paper by its very nature is sequential. You’ve got to work on it and you’ve got to hand it over to the next person or the next activity before something and before it can be processed or an event can happen around it. It’s only when you start automating that process, making the information available electronically or in a digital fashion that various parts of the organisation, various resources, various people/individuals can come around at the same time and access that information as and when they need it, thereby making the whole way of performing the activity or carrying out the transaction that much more effective.
Browse more videos on Connected Economy TV for further discussion of new concepts emerging from the digital economy.
Connected marketing that uses digital channels to engage with customers is more effective and cheaper than what came before, as Stan Rapp explains in this TV show.
Connected Marketing is a fundamental change
Technology has changed marketing, fundamentally. It is changed it in the best possible way. It has lowered the cost, and increased your opportunity to come up with a tremendous ROI. There never has been a better time for marketers. Once you have a website, and once you have Facebook, and once you have Twitter, you are in better touch with your customers than the traditional direct marketers ever were with their direct mail. People are welcoming your messages. They're looking for you.
If you are interested in ideas about connected marketing and the digital economy, please browse more videos on Connected Economy TV.
Digital engagement gives businesses a fantastic way to connect with customers and build their business, as Don Peppers explains in this TV show.
Digital engagement: Who do consumers trust?
If a business wants a home in the future, they have to have their own collection of friends who wish them well, of customers who want them to succeed, of customers who want the best for the brand because it's also the best for them. I think a lot of businesses think of engagement as sort of the marketing buzz word du jour. But it's not a buzz word. it encapsulates a very, very important real thing, that businesses today have more capability to actually participate in interactions and conversations and relationships with individual customers, one customer at a time, then they've ever had before.
Keep an eye on Connected Economy TV if you are interested in digital engagement. There will be more expert discussion and industry success stories.
The digital economy affects traditional companies differently to how it affects new ventures. Sara Daw explains the FD's role in helping businesses succeed in the digital world.
Digital Economy and Financial Directors
The digital economy for me has two elements to it. I think there are those new businesses right now who are new ventures, emerging technologies and they are trying to do business in the new economy with that at the centre of their business model. So those businesses are basically fighting for funding because they’ve all got new ideas that are going to go to market. So there’s one element there is which are the ones that are going to succeed and which ones do you back. There’s also really understanding what business models they’re going to operate. And I think that’s the key thing that an FD can bring, the funding and understanding the business model and getting that working for those new businesses. Then on the other side there’s traditional businesses that have never operated in the digital economy before. Yet they know those businesses have to embrace it in some way. And those businesses also have to develop a business model if you like for the digital economy. And they have to fund it. But I don’t see that as their main issue. What I see as their main issue is winning the hearts and minds of the people in the business to make the change. And therefore that’s the FD’s role in some respects in working with the entrepreneur in understanding the business case to put that forward to people so that they do feel that it is worth them changing and embracing that economy.
If you are interested in discussion about the digital economy, please browse more videos on Connected Economy TV.
Data strategy for unstructured data is the next challenge
Data strategy is increasingly important for organising the vast amounts of data that companies have, as Gayle Sheppard explains in this TV show.
Data Strategy for decision making
Well, companies have a long way to go in capturing unstructured textual data. Companies have done a pretty good job of capturing structured, transactional data. Relational databases, data warehouses, have evolved to help them organize data so it can be analyzed in traditional ways. I think the big challenge for companies in the future is really -- maybe there are three elements to it, actually.
One is that there are so many mergers and acquisitions that have transpired across the Fortune or Global 1,000 that there are many databases or data warehouses that contain information. And they are treasure troves of information. But integrating them or bringing them together in any way that makes sense is very challenging for corporations. It's very expensive to do it. It takes a lot of time. And these databases are filled with disparate ways of describing things. So the challenge is quite great. How do we bring all of this data together?
So, that's the first challenge. The second challenge I see in corporate America is how do we take advantage of all the text that we have? Customers write us. They send us messages on the web. We capture notes about our customers, our partners, our suppliers, employees. We have emails rich with information coming in from outside as well as inside the company about what's happening, whether it's customer-related or employer-related.
And so how do you take all of that information and make it part of the knowledge base? Not just transactions. Who bought from us, who do we sell to. Who was the supplier that we used in this particular situation. But the comments that actually capture experiences that we're having in real time with our partners, suppliers, and customers is truly an important part of the knowledge of a corporation. And companies haven't figured out how to use that yet. That's one of the things that Saffron helps them with, but that's challenge number two. All that textual information inside our company.
And then challenge number three is, how do we then go out to the web, how do we go to the resources we have available to us, whether it's open source news or blogs or other social networks, and capture the essence of that experience into our corporate knowledge base, so we can also use that information as part of our decision making process.
Connected Economy TV is very interested in new data strategy for the digital world, explore our channel for more discussion.
Innovative technology from Saffron Technology aims to make business intelligence more natural by capturing people, places and things in a memory base. Gayle Sheppard explains in this TV show.
Innovative technology for a knowledge base
Saffron was conceived with the idea of making business intelligence natural and providing natural intelligence for everyone. That's the core of our foundation. And we did that by creating a technology that is essentially biologically inspired. We capture memories of people, places, and things. And in those memories, we don't store data, we actually store the connections of other people, places, and things that are connected to you, or that event, or that company, or that thing.
And with that, we also count the frequency so we can understand the strength of those connections. What that does is provide us a fundamental base of knowledge that can be used in sense making, decision support, and anticipation or prediction. And with that, no rules, no models. It's one of the great things about natural intelligence. And we naturally can ask questions of our memory, just like we do as humans. We store information in our brains, we recall it automatically, and we apply reasoning methods to it. That's exactly what Saffron does.
What we do is, through having a memory base, which is a base of knowledge about all the people, places, and things in data, and all the connections they have with other people, places, and things, we can explore hunches very easily. So if I were asking the question, gee, I think I've seen this before. Where have we done this before? I could ask that question of Saffron's memory base, and it would provide back to me, in more specific context of the thing, the event, the situation I'm discussing, where we've actually done it before. What the outcomes were. Were we successful. Were we not successful. Who was involved. Where did we do it. How long did it take. So that's an experience-based reaction to a question. Based on knowledge, implicit knowledge and explicit knowledge that we have about people, places, and things in the data.
If you found Gayle Sheppard's explanation of this innovative technology interesting, then please browse more shows on Connected Economy TV.
The digital world and mobile technology means that information is more easily available. This has caused the pace of business to increase as Arthur de Haast explains in this TV show.
Digital world and data interpretation
The digital world just makes things move a lot more quickly, it gives people access to a lot more information. You know, we’ve just launched our own app so that people can, you know, click on that. They can tap on it rather, not click these days, tap on the screen. And it tells them, you know, what opportunities or what investment opportunities there are available in that locality, can direct them to it, can give them basic information and so on. So that makes the market move more quickly, it’s a lot more transparent and actually information in its own right is no longer valuable because everybody has information. What is now much more important and what we concentrate on is how do you then interpret that information and use it to give good advice to people who want to invest and so on. So it means that you’re having to think much harder about the value add and how you’re going to, so on the one hand it’s very positive and it creates, you know, speed to market and that sort of thing. But at the same time it means that we’ve got to think a lot harder about how we can add value and look after our clients, given that what’s happening in that space.
If you found this video interesting and want to hear more about the Digital world and data interpretation, please browse more videos on Connected Economy TV.
Progressive technology enabling human productivity
Progressive technology has allowed people to stay connected wherever they are. Stuff TV's Lucy Hedges discusses the Tablet.
Progressive technology from Apple
Well lets think about 5 or 6 years ago. Smart phones were good but they weren't incredible, which is what you're seeing now. Tablet was almost a foreign term. We had PDAs, we had Netbooks, so miniature laptops, but we didn't necessarily have this rectangle. This little slate that we can fling in our bags its effortless use, its effortless to carry around. That's what we've got now. We've progressed to a level, mainly bolstered by Apple and the iPad. Its completely carved out an entirely new category that's enabling us to get the most out of consumption on the move, be it retail, multimedia, general information or work based stuff. It's allowing us to, with a simple tap and a swipe, have access to online tools, emails and web-browsing. It's great for productivity. There's so much you can do now, and that's partly or mainly down to all of these new gadgets.
Progressive technology and digital connectivity have huge implications for business and Inside Finance TV will continue to follow the effects.
Data strategy at Google is all about search. Nigel Huddleston discusses helping users find relevant information with data.
Data strategy for multimedia content
Search is a really important part of what Google does in travel.
So people typing something in and then getting a response that’s relevant.
But also you know, people are now going onto video a lot more, so YouTube and being able to look and see what a hotel’s like or what a holiday’s like is really key.
And then also we’re developing things like hotel finder and that amalgamates all the bits of data and information that a user would need in order to book a hotel for example.
So it’s got the pictures. It’s got the price point. It’s got reviews. And it’s got maps.
And it’s got all the things that help a user get to that point from, you know, thinking about maybe going somewhere and actually facilitating that actual transaction and booking through a third party.
Connected Economy TV will continue to follow ideas around data strategy and there are more videos from Nigel Huddleston.
Data strategy is important in order to be competitive. In this TV show Andrew Sangster discusses why investment into harnessing data is imperative.
Data strategy and investment cases
What's it going to cost if you don't do it? Its not just a question of upfront costs. It will cost you less in terms of the processing the information. If you are going to take a serious step in analyzing the investment case, you can't afford not to because your rivals will be doing it. You could be seriously caught out. Advisors need to give sound advice. One of the things that is happening now is transparency of data. Historically we have been able to hide mistakes but that's no longer the case, it's now there and it's instant. so you need to be quick to start processing that information that's there and bringing in as much as possible to make meaningful decisions.
If you found this video about data strategy interesting why not watch more TV shows on Connected Economy TV?
Information management strategy for business may now include getting outside help and training. in this TV show Ian Goldin discusses filtering through the data.
Information management strategy changes
I think the increase is so rapid that managements that have been in place for a while just aren't up to speed. And there will be entire industries helping business synthesize the data, presenting it to them in forms which are usable and that the value added.
There's a lot to be read in to it but this can be misread. One of the most dangerous things is trawling the internet because it is absolutely undiscerning between garbage and genius.
That's why proper education and training does really matter because that's the filter through which you pass all of this information.
Connected Economy TV will continue to follow ideas around information management strategy.
Innovative technology is driving the tourism industry
Innovative technology is changing business. In this TV show David Scowsill, President & CEO, World Travel & Tourism Council discusses the velocity of mobile and social technologies.
Innovative technology: Mobile
Technology is driving our industry very fast, particularly mobile.
Mobile is growing faster than internet in many part of the world. Social networks are completely different, most of it is very positive and companies are staring to work with it.
Where you have something negative reported through the social networks, you have to get on to it really quickly and fix it, and the industry is learning how to do that very fast.
Connected Economy TV is very interested in the impact of innovative technology on business. Bookmark the website for more discussion.
Disruptive technology makes user experience seamless
Disruptive technology has changed online sales interfaces. Sean Worker of BridgeStreet Worldwide discusses the effects on the hospitality industry.
Disruptive technology in hotel booking
Our clients have become even more dependent on their own internal systems as to how they book, how they get their own internal customers to book, they're forcing them to compliance intranets.
They're utilising systems like ours to interface with those so they become external booking agents. So in our case we have a guest portal, that that client now with all of their SLAs are completely loaded on to that portal that is specific to that company.
So actually they don't have to go to the travel department. If you are relocating it will tell you what your allowances are, it will tell you who to contact, it will have internal confirmations on.
You get your confirmation back though that portal. It eliminates complete interfaces in many cases, with their own internal travel department, which has reduced obviously labour.
Efficiency and accuracy has improved, thats a big dramatic change for many companies.
If you found this TV show about disruptive technology and hotel booking systems, please browse more interviews on Connected Economy TV.
Information management strategy has been revolutionized by "Big Data". In this TV show Andrew Sangster discusses turning expensive data into clever data.
Information management strategy is expensive
The problem with data or to get technical its relational database, is that it is so very fixed rigid. You have lines, addresses and the purchases made.
So you will have a relational database for what the guest has done in terms of their booking.
You will have one in terms of what they have done when they have gone to a food & beverage outlet.
You might have another one in terms of how guests have browsed your website.
So it’s all stored in lot of different places, what guests have booked in terms of amenities and you know whether there’s a spa, and it’s all stored in different places and it just doesn’t talk to each other, it’s just sat there, sitting there in this database in a very expensive way actually.
These relational databases are very expensive to maintain, they require lot of hardware in terms of the data itself there, the inputting, setting them up and constructing them.
Well actually, if you can break them all free and actually get all of those databases talking to each other.
I think the evolution now, well revolution actually with big data coming along actually breaking those data bases apart, linking them all together ad actually doing it faster, cheaper on the fly.
So what would take days if you had the time and money to it, the getting the databases to talk to each other by traditional routes you can do instantly on the fly now.
It is possible to produce very compelling offers now for customers using this data.
Connected Economy TV will continue to bring you expert insight and opinion on information management strategy and the uses and challenges of Big Data.
Digital engagement using social technologies can be exceptionally powerful and can be a business risk. The platforms produce a lot of information and data. In this TV show Professor Ian Golding explains that instantaneous online platforms are difficult to digest.
Digital engagement impact
I think we are still grappling with what it means, social technologies again have immense power.
We have seen how they have been used in very very positives ways. In the Arab Spring for example. In many other places where they have become a political force.
Wiki closing it's website effectively for 24 hours on the political processes in the US was quite remarkable, it led to the reversal of legislation, very rapid new forms of political mobilization have resulted.
We have also seen how it has led to the collapse of reputations.
Photographs of the gulf oil fuels for example have led to very very serious loss of value for shareholders and this will continue.
I think the danger with it of course is that there's a lot of herding, a lot of trivia.
Discerning in this data deluge whats is significant, what matters, and what one shouldn't absorb is the biggest challenge.
So it's like drinking from a fire hydrant, very difficult to do effectively, and that power is only going to increase over time.
So working out what we absorb and how we absorb it, how we learn from it, I think is going to be absolutely critical.
If you are interested in discussion around social technologies, digital engagement and information management, bookmark Connected Economy TV and keep an eye out for more shows.
Social media usage should require a degree of care. In this TV show Jo Malone reminds us that messages are there forever.
Social media usage: Immediacy
Digital has changed everything, from communication, you can communicate the message in a second, you can go global in a second.
You can be very positive in a second.
But you also can go downhill very, very quickly.
So you have to be prepared for that. And also it’s public, so when you put something of interest on Twitter or Facebook, it’s public, it’s there forever. So make sure you really mean that.
If you found this TV show about social media usage, please browse more TV shows on Connected Economy TV where there is much more expert business insight.
Digital channels can be used to a businesses advantage. Simon Vincent discusses online communication in the hotel sector.
Embracing new digital channels
You have to embrace the technological advances.
I think as a whole the hotel sector has been relatively slow to adopt the online platforms.
But I think they're growing immeasurably and I think you have got to embrace and you've got to exploit and we are working both with third party partners and very hard on our own technological developments.
We embrace new channels, we are working very hard on things like Facebook and Twitter and all the new social media.
That is the way of life now and hotel companies have got to embrace that, that's how consumers of the future want to communicate and be communicated with.
So we're embracing it, we are investing in it and if you ignore it you ignore it at your peril.
If you found this video about embracing digital channels interesting , why not watch more TV shows on the Connected Economy Channel
Digital engagement offers businesses more ways to survive than in previous economic downturns, as Martha Lane Fox explains in this TV Show.
Digital engagement outside and in
There are more ways to be more connected in to the things that are important because of technology than perhaps there was in the last economic down turn.
So I believe very deeply that the opportunity that digital technologies afford you, give you a more robust ability to survive.
So for example how would it have been possible to just get out there and select some customers and talk to them in the past as easily as it can be now through a Facebook group or through a LinkedIn group, or though a Twitter profile, you know.
There are so many ways that you can connect to your customer base and stay close to it.
Also though the opportunity to save money by using digital technologies more smartly whether its Cloud computing, through to how you actually talk to your employees, suppliers whatever the thing might be so both outside of your business and internally I think that technology can help really ride the wave.
If you found this video about digital engagement interesting, why not browse more TV shows and briefings on Connected Economy TV.
Digital ecosystem: Shaking up the traditional verticals
In this TV show Julie Meyers looks at the business economy as a digital ecosystem.
Digital ecosystem: Start ups, Corporates and Valuation
Well, I do think that in the way that we used to refer to verticals we’re going to be referring to ecosystems in the future. So, we used to refer to maybe healthcare as a vertical and now I think of digital health as an ecosystem.
I think it just means that these are multi-dimensional markets and that you can’t think of it in the same way.
And you have to look at how the digital enablers or start-ups are interacting with the corporates and the process whereby you value any business and the transactions that will get done, whether the funding’s or the acquisitions is going to take on that network shape.
We won’t just look at it and we won’t, I think, attribute so much value to the Goliaths’. I think there will be,you know, in that, those five phases of company growth, the companies that get acquired early for big amounts, like Skype in September 05, why does a company that’s in phase two going into phase three get acquired for 2.5 billion?
It’s because the strategic value to the acquirer was so high. Why does a company like Beat That Quote which had £250,000 of EBITDA get acquired by Google for 37.7 million?
It’s because the strategic value is disproportionately high compared to where they are in those five phases of company growth.
So, I just think there’s a set of structures which have become fairly normalised at this point whereby we will analyse what’s going on in the market.
And I think that we’ll have to assess – we won’t look at markets in the same way, we have new tools to look at that. And those kind of David and Goliath model five phases of company growth, ecosystem economics, I think these are the ways.
I mean, we’ve been looking at this for a very long time and we’re quite convinced now that our set of glasses kind of works. It doesn’t mean that we won’t, you know, explore and develop and understand better and make some mistakes, etc.
We had the epiphanies, we looked for the exceptions, we found the patterns and we really do think we have the correct set of glasses.
Digital ecosystem is yet another way of looking at our world today. Hear more perspectives, ideas and analysis on Connected Economy TV.
The connected digital economy affects governments as well and businesses. In this TV show Martha Lane Fox discusses Digital Britain becoming a reality.
Connected digital economies around the world
It’s enormously patchy around the world. Different countries speeding towards a kind of fabulous digital future, and some slightly more in the slow lane.
But actually the UK is in not bad positioning to be fair to both governments, because I was actually employed in the previous lot, they did really understand, and do really understand that the internet is changing the way that the government can operate.
It’s changing the way the government can have a relationship with us as citizens, and a huge amount has happened both around how it procures ICT, how the UK government looks online, how thinking about the most disadvantaged people and digital skills.
So I actually think the UK is doing a pretty good job, some countries in the world are doing incredibly well.
Singapore is always held up as an example, but actually the biggest nation of geeks is Estonia.
The Estonian president I was lucky enough to meet is an absolute , kind of, software guru, and has moved the country to be 99% online. So they’re the kind of absolute pinnacle.
______________________________________________________________________Connected Economy TV has further expert discussion about the connected digital economy.
In this TV show Thomas Power explains why he thinks the best information management strategy is to be ORS (Open Random Supportive).
Information management strategy for the evolving digital world
A big discovery for me, going back to 2009, was the way the internet or the web behaves and thinks. You, as a human, you have to match it, you can’t make it match you. Primarily, when we’re taught at school, at university, at church, by parents, whoever teaches us teaches us things like don’t talk to strangers, teaches us to behave primarily closed about information – keep it to yourself, be selective about what you read, you notice, you share – and try and be in control of everything in your life – you know, your calendar, your money, your time, your job, your relationships – try and be closed with information, selective with what you use and be in control of everything.
That’s the institutional world that’s trained all of us, at school, at university, at church, wherever. The internet, or the world wide web, is a network, it’s not a hierarchy, it doesn’t have layers, it’s just a lump of glue connected together.
And the environment online is completely open, the web is completely open, it doesn’t have any closed bits. Oh, you can have a VP tunnel through it out of China, fine, you can call that a closed bit, but primarily the infrastructure is an open environment.
There’s no CTO, there’s no Chief Executive Officers, there’s no CFO, there’s no shares on the stock market, it’s the internet. Who runs it? I don’t know, no idea. The data is flowing in it in a random way. People think it’s structured and organised, it isn’t, it’s completely random.
So, it’s very hard to be selective with random data sets and the more you embrace the random the better data sets you get, the more selective you are the more blind you are.
Ironically, being selective makes you blind; accepting the random makes you more aware, ‘cause you’re more engaged in the change, the shift, of the way the data sets flow at you. And then lastly you have to be supportive online, you have to behave like a friend, not like somebody who seeks control or seeks power or seeks to dominate, none of that works online, you have to be very friendly and supportive all the time, to everybody.
Whether you have a relationship with them or not, whether you’re trading with them or not, if somebody asks for help on the internet, you help them. And that shift, from institutional thinking – close, selective, controlling – to network thinking – open, random and supportive – as I say, that took me a long time, ’99 to 2009.
Now, four and a half years of just studying that, teaching, training, coaching, supporting, nudging … and I do think it is more of a nudge than a push.
It’s a long old journey and it’s not like you can sort of get to the end of it and say ‘da da, I’ve nailed ORS, I am ORS, you’re just gradually evolving and evolving and evolving, meanwhile the systems are getting more and more complex around you, the data is getting harder, people are looking at their mobile phones 150 times a day, trying to get context from this phone.
You know, where are my friends, what are they all doing, what location am I in, who am I? You know, we’re being fed from this context machine, trying to understand. And the only way you can deal with the information coming at you from Facebook or Twitter or Linked In or Google Plus or Instagram or whatever you might be using, is to deal with it in an open, random and supportive way.
Information management strategy is just one element of the connected economy. There is more expert discussion to come.
Using new technology may seem like a business risk but, as Martha Lane Fox discusses in this TV show, it is a risk not to.
Business risk - Getting left behind
It’s not that If you don’t get online or use the technologies immediately then ‘this’ will happen. I don’t think it’s quite like that, I think its a long term systemic problem. You will just be left behind because you will be operating in a world that’s just not as modern as other people. So you won’t be taking advantage, both of new cost space that you can have by using technology better, but also the new markets that you can reach. So I don’t necessarily think that you’ll fall of a cliff today or tomorrow. But over time I just don’t think you’ll be able to be competitive.
Business innovation skills can be brought in from outside an organisation. David Moschella discusses changing the structure of a business to incorporate external capabilities:
Business innovation skills are everywhere.
We talk a lot in our work about this shift from an inside out to more of an outside in organisation.
And what we mean by that is really quite simple.
That traditionally firms were very focused on their own internal resources, internal capabilities and skills and had their own internal value chain of how they did things.
But today there’s so much capabilities outside in the marketplace of cloud services, the knowledge of employees, partners, the emerging eco systems, that firms need to in many cases look first to the outside world to find resources, capabilities, transient issues, and secondary to their own organisations.
And that’s a big shift particularly for enterprise IT people who have grown up in a world of internal systems, internal procedures, internal processes and internal controls.
Connected Economy TV will continue to follow ideas about business innovation skills and we will have more videos from David Moschella.
Disruptive technologies that can completely change the way an industry works may be developed by another industry all together. Keith Coats Discusses:
Disruptive technologies could originate from any industry
Disruption in business is probably not going to come from within your own industry, and the danger of benchmarking is that we mark ourselves and our progress against those who are running the same race.
So you would have expected Yellow Pages to be at the forefront of search engines – Google didn’t come from Yellow Pages.
There’s a large bank in Africa who rolled out an entire African strategy who, by benchmarking themselves against fellow competitors, that’s all they looked at.
They went into Africa to discover that the biggest competitor to banking came from cell phone technology, or mobile technology, people transacting through their mobile devices, that changes the rules of the game.
So, the principle is this, is if we’re only looking within our industry, at people running in the same race as us, the chances are we’re not going to see the disruption.
And smart organisations today are looking far enough and wide enough outside of their windows to … and asking the right questions to see the disruption that will change the rules of the game.
And our message to big companies who are leaders in their own particular sphere is don’t wait to be disrupted, be the disruption in your own industry, change the rules of the game.
And if you don’t and you become complacent and you focus on business efficiencies, there will come a time when somebody will disrupt your industry and it’s going to come from outside.
Disruptive technologies are huge factor in our connected economy. Connected Economy TV will continue to bring you expert TV shows about this new industrial revolution.