Tag: Halfords


Physical service, online purchase


Categories: Customer Engagement, Physical vs Online
Tags: Avancer Management, Chain Reaction, Halfords
Nigel Palmer: “I myself am passionate about bikes and I’ve been recently actually looking at some independent bike shops, there’s two and a half thousand in the UK.  There’s the big players, everybody knows sort of the lower to medium end of Halfords, but then there’s this big online player who started in a warehouse in [...]
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