Tag: hospitality

Respecting-individuals-data-paramount

Access to data comes with responsibility

Author: Gerald Lawless, James Kirk (yBC.tv)

Categories: Big Data & Data Analytics, Customer Engagement
Tags: confidentiality, data, data protection, hospitality
Businesses have access to data from more and more individuals who are entering email addresses and phone numbers in to online forms. In this TV show Gerald Lawless explains why respecting individuals information is paramount. Access to data in hospitality In the hotel business we really have to understand our responsibility to our guests to maintain the confidentiality of [...]
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