Tag: social media

Ignoring-the-conversation-is-1950s-thinking

Social media usage is today’s reality

Author: Don Peppers, James Kirk (yBC.tv)

Categories: Social
Tags: facebook, Flickr, MySpace, Orkut, social media, TouTube
 Social media usage has become a normal part of life and businesses should be using it as a way to understand customers. In this TV Don Pepper explains why ignoring the conversation is 1950s thinking. Social media usage in business Today, if you don’t pay attention to your customer engagement, then what that means is you’re not paying [...]
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