Tag: YouTube

Stan-Rapp-says-smart-companies-have-moved-beyond-“doing-to”-their-customers

Digital engagement allows companies to work with customers

Author: Stan Rapp, James Kirk (yBC.tv)

Categories: Customer Engagement, Social
Tags: air travel, facebook, Flickr, YouTube
Digital engagement  is a big opportunity for companies to gain customer confidence. In this TV show Stan Rapp says smart companies have moved beyond “doing to” their customers. Digital engagement: Strategy is crucial We now have the opportunity to do so much more activity on Facebook, on Youtube, on Flickr, [...]
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