It’s a digital economy so connectivity is free

Author: Michael Levie, James Kirk (

Categories: Investment, IT Strategy
Tags: hospitality
In this digital economy people are used to having access to technology everywhere. Micheal Levie discusses how this affects hospitality services.

Digital economy business models

I figure that if I can get a cup of copy for three bucks and internet with it for free then when you book a hotel room for a little bit more than that coffee you should get internet for free. I think it is completely stupid not to provide it for free. We've gone much further and provide TV for free, we have even gone as far as in installing voice over IP phones and charge Skype rates. The rate should cover everything. Don't nickel and dime people. Connected Economy TV will continue to follow the impact of the digital economy on industry practices.
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