Apple and cool business technology

Stay tuned for some new shows about clever use of technology in business development and HR. We’re going to be interviewing some of Apple’s most interesting clients about how their making technology work for them. As a fan of the whole Apple “experience” I am looking forward to getting started – interesting, and I fully
read more

Social media: what’s in it for retail?

My colleague and yBC founder Mark Sinclair recently spent a very interesting couple of hours speaking to a breakfast meeting of high-end retailers about social media opportunities. They came to the topic with little information but plenty of curiosity. His job was to answer that all-important question, what’s in it for me? The answer, we
read more

Bestselling author supports Power’s ORS philosophy

Sometimes it takes a random, unconnected experience to shed light on something you thought you already knew. Recently I read an interview with science writer Steven Johnson, author of the book Where Good Ideas Come From, and was struck by how his conclusions were in harmony with Thomas Power’s philosophy that we need to be
read more

Gap teaches us “community” is a reality that needs dealing with

If you follow business news you’ll have witnessed some interesting issues management by Gap of late. Whether you think what happened is right or wrong, there is I think a greater lesson for everyone in business today. That’s the fact that today a (relatively small) group of customers can make a big noise and derail
read more

Connie Bensen, yBC’s reporter at Blogworld

This month the big news in social media marketing is Blogworld, the world’s largest social media conference, and it’s happening in Las Vegas over the next few days. For the many people who can’t make the event, the good news is that yourBusinessChannel has got its very own insider and she’ll be keeping us posted with all
read more

B2Bs find social media great for brand building, relationships

Building brand reputation and awareness are the most effective uses of social media for B2Bs, according to a new data just released byMarketing Sherpa and available free on their site during October 2010. The research found 92% respondents thought social media was very effective or somewhat effective at influencing B2B brand reputation, and 91% consider
read more

The changing face of B2B marketing

I recently read a blog post that eloquently joined the dots on why social media matters for B2B marketers. What’s interesting about this post, as opposed to many that document how customers are flocking to social media, is that this traces how the marketing goalposts have shifted over the past ten years in response to
read more

yBC’s social media is still about selling

Hopefully I’m not the only one who’s at a loss about how to have an engaging, authentic, non-selling, non-interrupting conversation with someone that ultimately leads to a sale and therefore justifies the expenditure? That’s what comes from spending an hour reading too many social media blogs. It’s Catch 22 – must engage but can’t talk
read more

Don’t forget technology

Content is critical, don’t get me wrong. But in order to get that compelling content to the right person, in the right format, in the right place at the right time, you also need technology. If you were head of marketing at huge corporation you’d be heading direct to Google or Apple or Microsoft to
read more

All social media is not created equal

If you follow the debate around social media, you’ll know there are a lot of gurus who argue passionately that “social” is the way to go. What intrigues me is the broad array of examples they use to make the case for “doing social media” – they are so diverse it’s comparable to advocating “doing
read more